Term and Condition
Booking/Payment and General Policy
- Rates are net in Thai Baht (THB) per room per night, Including Breakfast (service time 08.00 am - 11.00 am) Please find breakfast sets menu in our website page DINNING.
- Deposit payment of 50% is required upon making reservation in order to confirm your booking and balance payment will be made on your arrival.
- Each type of house is desinged to accommondate according to no.of guest (including children) as symbol shown in accomondation page on our website and not allow no.of guest to stay exceeding symbol.
- In case exceeding no. of guest, only childrend under 6 years old are consider to allow using extra bed or mattress on floor. Extra bed will be charged 500 THB/night (including breakfast) and Mattress on floor will be charged 400 THB/night (including breakfast). Children not require extra bed or mattress on floor, will be charged 250 THB/night for breakfast.
- No outside food and drinks allowed.
- Bluetooth speaker or private live music is not allowed in the resort area.
Cancellation Policy
- In case of postpond or cancellation your reservation, your deposit payment is not refundable.
- Changing your reservation to a shorter period, deposit payment of such period is not refundable.
- Check out earlier than the booking departure date, room payment is not refundable.
Arrival/Departure (Check In/Check Out) and Room Cleaning
- In case of late arrival or postponed arrival date / time, please inform the resort at least 72 hrs. before arrival date/time. No show on arrival date with no information received to us, your booking will be cancelled and deposit payment is not refundable.
- Check-in time is 14:00 hrs. and Check-out time is 12:00 hrs. Early check in or late checkout can be requested upon arrival / departure subject to availability.
- Room cleaning serviced every 2 days, however room sweeping will be done everyday.
Baby Cot
- Baby cot will be additional charge of 150 THB/night.
Transfer Services
- From Thong Sala pier (Koh Phangan) to resort price is 250 THB/adult and 125 THB/children (baby is free of charge). Price is required at least 2 adults. One adult, price is lump sum 400 THB. In case need our service please make reservation "TAXI TRANSFER" providing in our website as link https://www.longtailbeachresort.com/booking/transferbook.php
- From other piers (except Thong Sala Pier) and elsewhere in Koh Phangan to resort, transfer service is also available but rate is variable, please contact us for more information.
- From resort to piers and elsewhere in Koh Phangan, transfer service is also please contact our reception for more information during you are in the resort.
COVID Policy : Guest has to follow and fulfillment of Covid regulation from Health Ministry of Thailand and all regulations applied.